Billing problems - a byword. At the time of MTS even made a free detail on their prepaid-rates (Jeans). Not out of altruism - where you saw altruism of the operators? - Exclusively for the elimination of the arisen at the time of the slogan "MTS Varus !!!". Discover Circuits settled down and seemed to successfully soothe even the most highly sensitive, but the origin of some of the figures can not always explain. With Beeline - their zamorochki: dvuhtsentovy "Barabashka" in online payments every month threatened to lock the phone. 
New online billing MTS - problems of adolescence?
Special Billing testing not undertaken a. Although, judging by the results of mini-test would not hurt. The subscriber makes financial claims to the operator on the basis of detail obtained. And if in detail the error? The general opinion - "this can not be, because there can never be" stupid and look for errors where they can not be. It turns out, can. Will not use the word "error", we formulate neutral: there are some difficult to explain discrepancies in the figures.The need to move to a new online-billing for many was and remains unclear sort of like the old especially no guilty. In fact, we would have to pass before the appearance of the first sale of prepaid-boxes. Old MTS billing (CBOSS) causes a lot of fair criticism: the delays in writing off the money (up to several hours) - an unacceptable thing for pre-paid tariffs (Jeans). Bad everything, and subscriber and operator. Unpleasant evening, check your balance, and in the morning suddenly find themselves "in debt" and to lock the phone. Operator is also unhappy, because of the backlog charging many users go into the minus. If you intentionally and by 60-80 dollars (a couple of calls to another city) - a lawsuit, but many are in arrears by chance and only a few dollars. In this case, securities clearance and sending "malicious defaulters" is comparable to the amount of debt and tinker with the subscriber is not much point there is still hope for his decency. Too difficult for the consumer to blame: the man makes a prepayment of services and requests for exactly this money, assuming control of their spending. That is the essence of the popularity of prepaid-rate worldwide and therefore transfer rates MTS Jeans at online-platform was absolutely necessary.
Random experiment
Good friend periodically complained of strange behavior of the balance of the phone ("MTS" Jeans-007, per second billing from the first second). The usual story - we often forget about their own calls.However, attempts to tell us about possible delays write-off led to an unexpected conclusion, "I just knew that something here is filthy!" Needed more than good arguments. Finally a phone number safely moved to Foris, it was time to once and for all to dot the "i" and convince people of the correctness of write-offs. Planted a phone number in Mobile Balance (status request balance several times a day) and at the end of the month ordered a detailed report. The result has puzzled: it seems that the real balance of the account numbers and detailed report live their lives and do not always match! The first thing that caught my eye - Balance at 03/21/2005: 5.0992 "(in the detailed report). Given that the actual account balance with 20.03.2005 on 22.03.2005 ranged from 0.0082 to 3.5812, and on March 21 was actually 3.5812, whatever path sentence of detail, "Balance at 21.03.2005. The scheme of calculation detail at first glance, is simple and clear: sums up all the billing charges for the billing period, deduct the amount of expenses + VAT for the same period, adds the amount of the account balance at the beginning of the period and generates a total amount of the balance. Which somehow does not match the actual credit balance. Interestingly, in some mathematical "pit" failed 5.0992-3.5812 = 1.518? The figure is small, but on the other hand, it is 13% of the total monthly expenses.Okay, let's leave alone the math, logical explanation for this phenomenon is likely to exist. We turn to physics. For example, March 20, was seen two debited from the account (0.0039 and 0.0071). However, if you believe the nuanced report, on that day no calls not performed at all, and March 19 was a paid call worth 0.0017. Ie under the laws of physics to be held on a single debit amount 0.0017 + 18% = 0.0020, but not two in the total amount of 0.011 (five times). The delay in the write-off money for the call, made two days ago? It is theoretically possible, but unlikely: the new "hot" billing is not entitled to brake even on a minute, not to mention the two nights. Of course, the subscriber area of the home network did not leave and no roaming latency was not. Write off "forgotten" of VAT for some call a week ago? Fantasize about the origin of the mysterious operations can be any number, but just try to explain the fact of cancellation of this damned cents a person, who for days have not used the phone at all.
In no case do not try someone for something to catch, and noticed discrepancies in the literal sense of the word penny. It is interesting that there is any discrepancy. I assume that somewhere "inside" the system takes place some underlying processes conversions / adjustments can be CCIS from time to time make mistakes. The situation with the parallel control of the account according to the ICS and detailed report is clearly not trivial, and hardly anyone would carefully monitor the balance of the phone that way. Informative, but very laborious process.
Ineradicable two cents Beeline
This story has been dragging on for months.Upgrading and rebranding safely pass, and the mythical two cents underpayment is still "alive all alive."In Biofise provides a convenient opportunity to pay the bill without getting up from his desk, once is enough to register a credit card. Then it all simple and easy: go in, mark a tick numbers invoices, click the button to pay. Everything. The system will debit the invoiced amount from the credit card and closes the account, no walking around in Sberbank, the elucidation of the dollar and messing around with the calculator. Everything would be fine, if only not for these two cents ... The problem is that the billing month after month persistently "nedobiraet" off the map two (sometimes four) cents to cope with this phenomenon is not possible. Three months ago, promised in the near future, but it seems that the problem simply by virtue of its spat insignificance. But is it harmless two cents?
Not fully paid account stays suspended in the form of debt with all its consequences. Including the stern warning "to avoid disconnection of your phone, please pay the debt URGENT!". And yet after all unplugged, the system certainly does not care about the size of the debt. Although two cents, though twenty dollars - a procedure to combat malicious defaulters likely united and fully automated. On payment of the account given 25 days (from the invoice date) from 31 days in the amount of debt are beginning to charge penalties to 37 days is possible to lock the phone. I must say that impose a fine on arrears at a rate of 2 cents a system fails, the most important task before this mighty billing folding. And experimenting with blocking numbers I do not dare, did not want to be without regard.
Unequal struggle with the billing
In fact, there is a simple way to pacify the rabid two cents - the bonus program VISA Beebonus. The program for each payment accrued "bonuses" in the amount of 3% of the sum paid, and early next month, these bonuses can be to throw yourself at the main expense. What I successfully did in several months, acting under the "paid the bill - closed dvuhtsentovy minus bonuses. And billing is full, and the number of injured. Unfortunately, around the beginning of March billing stopped digesting bonuses as a means of payment: when trying to activate the accumulated capital of the system happily reports a transfer in payment of bonuses, but then sends an SMS with the suggestion to try the operation again later.Once tried to outsmart the wily billing and pay by invoice Biofis 4 cents - has failed. System is rounded up to the amount of one ruble, the payment had, but eventually the operation still canceled. But learned a lot of interesting: it turns out, the Mobile center willing to accept payment on any account, including the account by 56 cents. Moreover, even agreed to withdraw that amount from the credit card. Next time, definitely try, it will be interesting to look at the cashier's face.
