Emergence of a new central office Beeline we waited for many years. Indeed, to get to the famous building on the street named after Women's Day was very awkward. The geography of the new flagship office is ideal, address (Arbat, 1) - is impressive. The interior design also did not disappoint, though ... Well, see photos and read the short comment.
All times on the margins of consciousness moves the issue of financial feasibility of such a design refinement in the heart of Moscow. Most likely my inherent tediousness, it is not a particular operator. Honestly, even figuring a girl from the contact center to another "neuvyazochke" Sometimes I think about the price of it, and my working hours, is insulting. Because in the end it all paid subscribers of other operators take the money nowhere. A similar idea was voiced Nikolai Pryanishnikov ("Is it too much to spend?"), But final conclusion is formulated as a Beeline - the most valuable brand in Russia (5.7 billion dollars) and the brand is worthy of the coolest office. "
Continuing to quote Nicholas Pryanishnikova: "The size of large customers to feel comfortable. To many customers feel comfortable. " Here, it is difficult not to agree, the concept of open space is implemented perfectly, and even fifty people in this room does not look like a crowd.
VIP-hall - is something special. Slightly dim lights, curtains, soft sofas, ottomans, carefully fenced off site communication managers with valuable customers. Something in this setting is intimate, not afraid of the word. Contemporary printer looks alien organism, a bar would look more appropriate. By the way, the VIP-hall there were serious problems with communication from other operators (up to the "Search Network"), so that potential customers will be nothing to distract from discussing details of the transition to the Beeline.
A quote from the press release: "The central office sales of" Beeline "embodies the innovative approach in dealing with interior design, which was engaged in the development of the creative team of the agency« Above ». Bright, bold colors combined with high-tech audio-visual effects allow visitors to the flagship office enjoy the atmosphere of the future. "
"The bright and friendly atmosphere, the Central Office of Beeline subscribers are provided with a wide range of features designed to tell you more about current products and services, the proposed tariff plans and latest developments: VAS-terminals, special training videos in the auditorium, individual consultation. "In simple terms, 90% of the space available for customers of the zone placed under what is commonly called the" Express Service ". Ie advice on choosing the tariff plan, explanation of services, purchase contract, the SIM-card replacement, etc.
In this zone established cute and stylish terminals, allowing study on the touch screen is what we are usually too lazy to read on the web-site operator. In any case much more interesting and sophisticated conventional paging brochures.
On the big screen while spinning commercials, but in future it is supposed to demonstrate new services and capabilities. Even the promised special training videos to be shown in a special hall. It is curious to look at these video courses, not very well imagine the methods of this collective learning.
Zone of the individual work of specialists with clients (eight jobs), "driven" into the far corner and separated high barrier. At first glance - very closely, and winter outerwear will be difficult to maneuver in the narrow space. Yes, and desktop space, quite frankly, is not enough: stick with a stapler yet somehow fit in, but an agreement on a standard A4 sheet will have to sign on his knees. Okay, we assume that fault, but the contrast with the main part of the hall stark.
According to statistics from the Beeline about 25% of office visits associated with the solution of issues requiring individual work specialist with the client. It seems to be not so much, but let's not forget about the complexity of different procedures: one thing to replace a stolen SIM-card and quite another - to deal with the financial claims of subscriber, the cost of time are not comparable. Well, at least for professionals and clients are provided a normal chair, no avant-garde progressive "bar racks.
Pleases dedicated waiting area with couches and coffee tables, at least not have to stand.
It's nice that took care of the special service of people with disabilities by ear. While the issue decided installing and connecting the special duplicate keyboards, allows the practitioner and the subscribers to communicate in writing (the text is displayed on the monitor). In the future promised by the constant presence of sign language interpreter or a specialist, know the language of gestures.
Emergence of a new central office Beeline we waited for many years. Indeed, to get to the famous building on the street named after Women's Day was very awkward. The geography of the new flagship office is ideal, address (Arbat, 1) - is impressive. The interior design also did not disappoint, though ... Well, see photos and read the short comment. 
