New Year's Eve there were no pigs podkladyvaniya
Our traditional review "of misery and woe" that hit the New Year night to millions of mobile users, this time will be scarce. Strange but true: Given the extreme holiday load on the network can confidently speak about the excellent work of all operators. At least in Moscow of serious and long-term problems such as not observed. Even uninteresting. However it is not Christmas "gifts" could not have done, and talk about them.
New year - an ordeal for the network. Quote from the press release MegaFon-Moscow: "During the holidays MegaFon-Moscow subscribers have made a record number of calls - only the first hour of the new year (from 00:00 to 01:00) was made 20 million calls to numbers in the Moscow region in Russia's regions and abroad. " Subscribers of "experienced" will remember New Year's Eve four-five years ago. In those days, to congratulate a man from a cell phone under the chiming clock was considered a great success, the network perfectly still "went to" overload entire fragments. And lay a long time, count on a reliable connection can be, at best, after 01:30. Now to voice complaints about not complaining about dial-up New Year's Eve is not the first attempt even somehow indecent. To a certain extent "to blame" the relatively low rates: say we have a lot more, and "working" load on the network into a smaller number of times different from the festive and extreme. Nevertheless, with some problems certainly faced almost everything. For example, in my neighborhood on December 31 at 18:49 MTS decided to "rest" for about 15 minutes (hovering in the display CB «C Happy New Year" genuinely pleased), and in the range between 23:50 and 00:05 and did not call with phone Beeline. Although, frankly, not particularly trying - still can not simultaneously talk on three phones. The problem was not with the connection, and the inability to bring the glass to his mouth, the phone starts ringing immediately after pressing the "hang". That in itself is already talking about a very good job of networks in the New Year night. Is that a little upset voice quality through a megaphone (the explicit use of the codec HR), over the past couple of years managed to grow out of this disgrace. According to numerous reviews on various forums, short-term communication problems were almost all, but the problem is not global.
Different story with the transmission and reception of messages, everything was much worse. Operators have disabled everything that could be turned off (additional services, in some cases, delivery reports SMS). However, the interval between the sending and receiving messages is still "off scale" for a reasonable time, sometimes up to several hours. Many complaints have been on the SMS-ki delivered, but it hung in the list of unsent. Lack of delivery reports for many people was a surprise, end up spending extra money and resources on unnecessary duplication of network delivered by SMS.It was the time to call and ask: "You got my SMS?" Maybe it made sense for a couple of days until 31 December to send all the warnings about possible undelivered SMS-reports? It is clear that such mass mailings strain SMS-center, but that on delivery of advertising resources are always.
Very few complaints have been on the GPRS. Perhaps because New Year's Eve, most people do not employ the mobile Internet. Because of this text communication through ICQ happened much faster and more reliable than SMS-correspondence. It is a pity that the Push-to-Talk, we just appears, it would be interesting to evaluate the performance of service under such conditions. MMS message delivery delays (who would doubt), a couple of times it was noticed duplicate messages. But the bulk of complaints of long hours of delay and nondelivery not come across. Perhaps because, sending MMS, people mentally prepared for some delay, but delay or non-conventional SMS is perceived by many as something incredible.
Duty of good turn deserves another
On the eve of holidays is better to take care of the account balance, but we have every year attacking the same mistake: it was before the new year the money suddenly come to an end. Have to find the nearest point of payment. Thirtieth day of December are serious problems with the passage of payments observed in the Beeline, the wording of the girls from the contact center: "Today we often receive money from the delays." And, from personal experience, sometimes not coming at all - an attempt to recharge your account via ATM withdrawals ended only with a credit card to account payment has not arrived and to this day. In the contact center Beeline I felt sorry and promised to "look into the situation" within a few days after the Christmas holidays. Feedback from friends, payments into a megaphone held with some delay, the maximum I am aware of the delays - about half an hour. The rate of payments in the MTS has not heard complaints, but in some cases, the phone remained locked and after a successful refill.
Cope with "the mobile lack of money" at night and during holidays to help service kiosks, which recently can be found anywhere, even in the underpasses. Soon, these remarkable devices should be much larger, since their production is growing rapidly. Last but not least thanks to the re-profiling of existing facilities: the adoption of the Law "On state regulation of activities for the organization and conduct of gaming" the demand for slot machines fell markedly.
On the question of payment terminals, we'll come back, the topic is interesting. For example, Euroset has already begun to install terminals in their stores that accept payments without a fee. The average commission is in the range of 2-5%, and it is less than we overpay for the payment card. But there are tricks in the form of a mandatory minimum amount of the collection: "fed" this assembly of 50 rubles., We will pay 6% commission, and expense of putting on the top ten - all of 30%. Many people who pay do not take a receipt at all or immediately throw it on the floor. To do so is not recommended: there are people that these receipts carefully pick up and carry into the offices of the operators to issue "erroneous" payment to a foreign number.
Lull was festive with properly use the technical services of the operators, it was evident from the behavior of Internet sites. In one of the days MegaFon barely moved, then Biofis "repaired" (?) Almost the whole day.MTS website reported on the existence of a mysterious clone new.mts and began to require a password for access to regular, not the secret pages. Let us hope that our work sites went good. In the night of 6 January 7 in MTS finally transferred into rubles Foris, and now all services are charged in rubles, VAT included, the answers to USSD-requests come too in rubles - January 7, many certainly puzzled three-four-digit balance.
Not all New Year's gifts have ended by January 1, something you can manage to get now. For example, the December distribution of 180-day validity period starting balance of MegaFon-Moscow is still valid until January 15. An important condition - the connection kit must be purchased in the salon "Alt Telecom", "Betalink or office services of MegaFon. Fans of the mobile Internet will be glad MTS extension until March 31, Internet Services + in Beeline registration points for the "striped things," continues until January 20.
Of the other "gifts" would like to mention the January spamming with the proposal to use the program free of charge generation pin-code card payment for all GSM-operators. Of course, no "program to generate card numbers" do not exist, and following the link "download", free of charge you use the services of an ordinary Trojan.
